Terms of service

Terms of Service

Welcome to ShoeSpot. By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Conditions

By using this website, you confirm that:

  • You are at least the age of majority in your country, or

  • You have permission from a parent or guardian to use this site

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

  • We sell shoes and related products through our online store.

  • Product images are for illustration purposes only; actual products may vary slightly in color or appearance.

  • We reserve the right to modify or discontinue any product at any time without notice.

3. Pricing and Payments

  • All prices are displayed clearly on our website.

  • Payments are accepted via:

    • Wave

    • Bank transfer

    • Yonna
    • APS
    • Afrimoney
    • Qmoney

  • Orders will only be processed after payment confirmation.

  • We reserve the right to cancel any order if payment is not completed or verified.

4. Order Processing and Delivery

  • Delivery times provided are estimates only.

  • Delays may occur due to circumstances beyond our control.

  • We are not responsible for delays caused by third-party couriers.

5. Returns and Refunds

Our Return & Refund Policy forms part of these Terms of Service.
By placing an order, you agree to the terms outlined in our Return & Refund Policy.

6. Cancellations

  • Orders can only be cancelled within 12 hours of placing the order.

  • Once an order has been processed or shipped, it cannot be cancelled.

7. Intellectual Property

All content on this website, including:

  • Text

  • Images

  • Logos

  • Design

is the property of ShoeSpot.gm and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

ShoeSpot.gm shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Losses resulting from misuse of our products

  • Delays or failures caused by external service providers

All products are used at the customer’s own risk.

9. Third-Party Services

We may use third-party services (such as payment providers and delivery partners).
We are not responsible for the actions or policies of these third parties.

10. Changes to Terms

We reserve the right to update or change these Terms of Service at any time.
Changes will take effect immediately once posted on this page.

11. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of The Gambia.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

📧 Email: support@shoespot.gm
📱 WhatsApp: 5917777